We accept returns within 7 days of delivery. The return window starts from the date when the order is delivered to you.
- For items delivered with damage / defect, the window is extended to 14 days.
- Any return request beyond these timelines will not be accepted.
To be eligible for a return, the item must meet the following conditions:
- The product must be unused, unworn, and unwashed.
- All original tags, labels, and packaging must be intact.
- The product should be in the same condition as received.
- For footwear, the original box must be returned without any damage.
📸 Pro tip
Before returning, take a photo of the product and packaging — it helps us process your request faster.
Once your return is received and inspected, we will initiate the refund to your original payment method within 3–5 business days.
1
Raise Request
Submit return request via your account
2
Pickup / Ship
We arrange pickup or you ship it back
3
Inspection
Quality check within 2 days
4
Refund
Money credited to your account
Refund options:
- Store Credit – Instant & 10% extra bonus (valid for 6 months).
- Bank Transfer – To your original payment method (UPI / Card / Net Banking).
- COD orders – Refund is processed via bank transfer or store credit.
We offer free return pickup for all orders. If you choose to self-ship, we will reimburse the shipping cost (up to ₹100) via store credit.
- Pickup – We arrange a free pickup from your doorstep (available in most cities).
- Self-ship – Send it to our warehouse; we'll credit the shipping charges to you.
- For exchange orders, return shipping is completely free.
Certain items cannot be returned due to hygiene and safety reasons:
- Innerwear – Undergarments, socks, lingerie.
- Personal care – Perfumes, cosmetics, skincare products (if seal is broken).
- Clearance / Sale items – Products marked "Final Sale" or with heavy discounts.
- Customized products – Items with personalized engraving or tailoring.
⚠️ Please check before buying
Non-returnable items are clearly marked on the product page. Please review before placing your order.
If you wish to exchange an item for a different size, colour, or variant, you can do so within 7 days of delivery.
- Exchange is subject to stock availability.
- If the requested variant is out of stock, you will receive a full refund instead.
- Price difference — If the new item costs more, you pay the difference; if less, the excess is refunded.
Follow these simple steps to start your return request:
- Go to My Orders → Select the order → Click Return / Exchange.
- Select the items you want to return and choose a reason.
- Select your preferred refund method (store credit or bank transfer).
- Submit the request. You'll receive a confirmation email with pickup details.
📱 Quick returns via app
Download our mobile app to initiate returns in just 2 taps. It's faster and easier!
Our dedicated support team is here to help you with any return-related questions. We typically respond within 24 hours.
