We collect only the data that helps us serve you better. This includes:
- Personal Details – Name, email address, phone number, delivery address.
- Payment Information – Payment method details (we never store your full card/CVV).
- Order History – Products purchased, preferences, and browsing behaviour.
- Device & Usage – IP address, browser type, device info, and site activity.
🔒 We never store CVV
Your payment security is our priority. All card details are processed through secure payment gateways (Razorpay / Stripe).
Your data helps us create a seamless shopping experience. We use it for:
- Processing and delivering your orders.
- Personalising product recommendations and offers.
- Sending order updates, promotional emails (you can opt-out anytime).
- Improving our website, app, and customer service.
We use cookies and similar tracking technologies to enhance your browsing experience and understand how you interact with our platform.
- Essential Cookies – Required for basic site functionality (login, cart).
- Analytics Cookies – Help us improve our site (via Google Analytics).
- Marketing Cookies – Deliver relevant ads and measure campaign performance.
You can manage or disable cookies through your browser settings at any time.
We implement strong security measures to protect your data from unauthorized access, alteration, or misuse.
- Encryption – All data is transmitted via SSL/TLS (HTTPS).
- Access Control – Only authorised team members can access your data.
- Regular Audits – We review our security protocols periodically.
📦 Data retention
We retain your data as long as your account is active or as needed to provide services. You may request deletion at any time.
We never sell your personal data. However, we share necessary information with trusted partners to complete your orders:
- Delivery Partners – To ship your order (name, address, phone).
- Payment Gateways – To process transactions securely.
- Service Providers – For analytics, email delivery, and customer support.
- Legal Obligations – When required by law or to protect our rights.
You have full control over your personal data. You can:
- Access – Request a copy of your data.
- Correct – Update or modify inaccurate information.
- Delete – Request permanent deletion of your account and data.
- Opt-out – Unsubscribe from marketing emails.
To exercise any of these rights, simply contact our support team or update your account settings.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
- Notification – We will notify you via email or a banner on our site.
- Review – We encourage you to review this page periodically.
The date at the top of this page indicates when it was last revised.
If you have any concerns, queries, or requests regarding your privacy, our team is here to help.
